SurveySparrow - Notice history

Experiencing partial outage

100% - uptime

API - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Builder - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Collect Responses - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Responses & Analytics - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Ticket Management - Major outage

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Notifications - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Billing - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

WEBSITE - Operational

100% - uptime
Feb 2026 · 100%Mar · 100%Apr · 100%

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Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

No notices reported this month

Mar 2026

ASIA PACIFIC (Mumbai): Collect Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Collect services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our ASIA PACIFIC (Mumbai) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

ASIA PACIFIC (Mumbai): Collect Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Collect services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our ASIA PACIFIC (Mumbai) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Feb 2026

US EAST (North Virginia): Collect Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
  • Resolved
    Resolved

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Ticket Management system is currently unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are currently experiencing a service disruption affecting the Ticket Management system. Users may be unable to create, view, or update tickets at this time.

    Our engineering team has identified the issue and is actively working on resolving it with the highest priority.

Degraded Performance – Survey Email Shares & Reminders
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing degraded performance affecting survey email shares and reminder deliveries.

    Users may notice delays in email distribution.

    The issue has been identified and is caused by temporary resource contention within our backend systems. Our engineering team is actively working to resolve this as a priority and restore normal performance.

Feb 2026 to Apr 2026

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