SurveySparrow - Notice history

All systems operational

100% uptime

API - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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May 2026
Jun 2026
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Builder - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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May 2026
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Collect Responses - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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May 2026
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Responses & Analytics - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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May 2026
Jun 2026
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Ticket Management - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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May 2026
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Notifications - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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Billing - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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WEBSITE - Operational

100% uptime
May 2026 · 100%Jun · 100%Jul · 100%

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May 2026
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Notice history

View current status

Jul 2026

Sydney: Ticket Management Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our SYDNEY region, affecting Ticket Management services. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: API Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our Sydney region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: Ticket Management Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved
    Ticket Management is operating normally. Recovery was confirmed at 14:07:26 IST; subsequent checks remained healthy. Application capacity was normal, and no scaling action was required.
  • Investigating
    UTC
    Investigating
    We are currently experiencing performance degradation in our Sydney region, affecting **Ticket Management** services. Our team is investigating.
Sydney: API Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved
    API service is operating normally. Recovery was confirmed at 14:07:27 IST; subsequent checks remained healthy. Serving capacity and request performance were normal, and no scaling action was required.
  • Investigating
    UTC
    Investigating
    We are currently experiencing performance degradation in our Sydney region, affecting **API** services. Our team is investigating.
EU WEST (London): Builder Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Jun 2026

Sydney: API Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our Sydney region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
ResolvedDegraded performance2 minutes
  • Resolved
    UTC
    Resolved
    Monitoring confirms the affected Responses & Analytics health checks in US EAST (North Virginia) have recovered. The service is operating normally now.
  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Builder Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

May 2026

ASIA PACIFIC (Mumbai): Builder Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our ASIA PACIFIC (Mumbai) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU CENTRAL (Frankfurt): API Service Performance Degradation
ResolvedDegraded performance1 minute
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting Ticket Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting Ticket Management services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU CENTRAL (Frankfurt): API Service Performance Degradation
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

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