SurveySparrow - US EAST (North Virginia): Responses & Analytics Service Performance Degradation – Incident details

All systems operational

US EAST (North Virginia): Responses & Analytics Service Performance Degradation

Resolved
Degraded performance
Started 12 days agoLasted 6 minutes

Affected

US EAST (NORTH VIRGINIA)

Operational from 12:25 AM to 12:25 AM, Degraded performance from 12:25 AM to 12:31 AM

Responses & Analytics

Operational from 12:25 AM to 12:25 AM, Degraded performance from 12:25 AM to 12:31 AM

Updates
  • Resolved
    UTC
    Resolved
    Responses & Analytics performance has recovered in US EAST. Serving capacity is healthy and the status route has remained normal after automatic scaling. We are tracking preventive follow-up separately.
  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.