SurveySparrow - Notice history

All systems operational

100% uptime

API - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
Dec 2025
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Builder - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
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Collect Responses - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
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Responses & Analytics - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Ticket Management - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
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Notifications - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Billing - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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WEBSITE - Operational

100% uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Notice history

View current status

Jan 2026

Sydney: Builder Service Performance Degradation
ResolvedDegraded performance1 hour 37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently experiencing performance degradation in our Sydney region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: Builder Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our Sydney region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Canada: Builder Service Performance Degradation
ResolvedDegraded performance1 minute
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our Canada region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

MIDDLE EAST(UAE): Builder Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our MIDDLE EAST(UAE) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
ResolvedDegraded performance5 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Dec 2025

MIDDLE EAST(UAE): API Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our MIDDLE EAST(UAE) region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
ResolvedDegraded performance11 minutes
  • ResolvedUTC

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Collect Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Collect services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Nov 2025

EU WEST(London): Collect Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Collect services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST (London): Builder Service Performance Degradation
ResolvedDegraded performance1 minute
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST(London): Responses & Analytics Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST(London): Responses & Analytics Service Performance Degradation
ResolvedDegraded performance
  • ResolvedUTC

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Canada: Builder Service Performance Degradation
ResolvedDegraded performance2 minutes
  • ResolvedUTC

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our Canada region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

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