SurveySparrow - Notice history

All systems operational

100% - uptime

API - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Builder - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Collect Responses - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Responses & Analytics - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Ticket Management - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Billing - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

WEBSITE - Operational

100% - uptime
Jul 2026 · 100%Aug · 100%Sep · 100%

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Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

No notices reported this month

Aug 2026

EU CENTRAL (Frankfurt): API Service Performance Degradation
  • Resolved
    UTC
    Resolved
    API service remains fully recovered. Root-cause follow-up is tracked with the owning engineering team.
  • Monitoring
    UTC
    Monitoring
    API service has recovered after capacity automatically scaled out. We are monitoring stability and completing root-cause follow-up.
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

EU WEST(London): Collect Service Performance Degradation
  • Resolved
    UTC
    Resolved
    The Collect performance degradation in EU WEST (London) has been resolved. Request latency and database connection availability have returned to normal, the serving pods are healthy, and monitoring confirms sustained recovery. Follow-up work is tracking replay validation and resilience improvements.
  • Identified
    UTC
    Identified
    We identified elevated database connection contention in the Collect serving path, which caused delayed response processing. Traffic and latency are recovering, and affected submissions were accepted by the recovery path for replay. We are monitoring recovery and validating response processing before resolving the incident.
  • Resolved
    UTC
    Resolved

    The issue affecting Collect services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
  • Resolved
    UTC
    Resolved
    Responses & Analytics performance has recovered in US EAST. Serving capacity is healthy and the status route has remained normal after automatic scaling. We are tracking preventive follow-up separately.
  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

US EAST (North Virginia): Responses & Analytics Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Responses & Analytics services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Responses & Analytics services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Jul 2026

Sydney: Ticket Management Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our SYDNEY region, affecting Ticket Management services. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: API Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting API services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our Sydney region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Sydney: Ticket Management Service Performance Degradation
  • Resolved
    UTC
    Resolved
    Ticket Management is operating normally. Recovery was confirmed at 14:07:26 IST; subsequent checks remained healthy. Application capacity was normal, and no scaling action was required.
  • Investigating
    UTC
    Investigating
    We are currently experiencing performance degradation in our Sydney region, affecting **Ticket Management** services. Our team is investigating.
Sydney: API Service Performance Degradation
  • Resolved
    UTC
    Resolved
    API service is operating normally. Recovery was confirmed at 14:07:27 IST; subsequent checks remained healthy. Serving capacity and request performance were normal, and no scaling action was required.
  • Investigating
    UTC
    Investigating
    We are currently experiencing performance degradation in our Sydney region, affecting **API** services. Our team is investigating.
EU WEST (London): Builder Service Performance Degradation
  • Resolved
    UTC
    Resolved

    The issue affecting Builder services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting Builder services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

Jul 2026 to Sep 2026

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