SurveySparrow - Notice history

All systems operational

WEBSITE - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

MIDDLE EAST (UAE): Builder Service Performance Degradation
  • Resolved
    Resolved

    The connectivity issue between the application server and database in the Builder Module has been successfully resolved. The module is now fully operational, and we will continue monitoring to ensure stability.

  • Update
    Update

    Our team has identified that the performance degradation in the Builder Module is due to an intermittent connectivity issue between the application server and the database. We are implementing a fix to restore functionality and minimize impact.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in the Builder Module due to a database connectivity issue. Our team is investigating the root cause and working to resolve this promptly. We are closely monitoring the situation and will provide updates as we progress.

US EAST (NORTH VIRGINIA): Ticket Management Service Performance Degradation
  • Resolved
    Resolved

    We are pleased to inform you that the high CPU utilization issue has been successfully resolved. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • Identified
    Identified

    Our team has now identified that the minor performance degradation in the Ticket Management Module is due to high CPU utilization. This issue is linked to increased processing demands from specific user activities. We are implementing solutions to mitigate this load and restore optimal performance.

  • Investigating
    Investigating

    We are currently experiencing minor performance degradation in our Ticket Management Module. Our team is investigating the root cause and working to resolve the issue promptly. We are closely monitoring the situation and will provide updates as we progress.

MIDDLE EAST(UAE): Database Connectivity Issue
  • Resolved
    Resolved

    We performed a scheduled database version upgrade, during which the application experienced temporary downtime while the upgrade was completed. This upgrade was essential to enhance performance and ensure long-term stability. The system is now fully operational, and we are closely monitoring its performance to ensure smooth functionality.

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2024

No notices reported this month

Aug 2024

No notices reported this month

Aug 2024 to Oct 2024

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