SurveySparrow - Sydney: Ticket Management Service Performance Degradation – Incident details

Sydney: Ticket Management Service Performance Degradation

ResolvedDegraded performance

Affected

AP SOUTHEAST (SYDNEY)

Degraded performance from 8:37 AM to 8:37 AM, Operational from 8:37 AM to 8:37 AM

Ticket Management

Degraded performance from 8:37 AM to 8:37 AM, Operational from 8:37 AM to 8:37 AM

  • ResolvedUTC

    The issue affecting Ticket Management services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

  • InvestigatingUTC

    We are currently experiencing performance degradation in our SYDNEY region, affecting Ticket Management services. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.