SurveySparrow - Degraded Performance – Survey Email Shares & Reminders – Incident details

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Degraded Performance – Survey Email Shares & Reminders

ResolvedPartial outage7 hours 34 minutes

Affected

ASIA PACIFIC (MUMBAI)

Partial outage from 5:42 AM to 1:17 PM

Notifications

Partial outage from 5:42 AM to 1:17 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are currently experiencing degraded performance affecting survey email shares and reminder deliveries.

    Users may notice delays in email distribution.

    The issue has been identified and is caused by temporary resource contention within our backend systems. Our engineering team is actively working to resolve this as a priority and restore normal performance.