SurveySparrow - Intermittent Service Interruptions for Some Accounts – Incident details

All systems operational

Intermittent Service Interruptions for Some Accounts

Resolved
Operational
Started almost 2 years ago

Affected

US EAST (NORTH VIRGINIA)

Operational from 1:05 PM to 1:05 PM

API

Operational from 1:05 PM to 1:05 PM

Builder

Operational from 1:05 PM to 1:05 PM

Collect responses

Operational from 1:05 PM to 1:05 PM

Responses & Analytics

Operational from 1:05 PM to 1:05 PM

Updates
  • Resolved
    UTC
    Resolved

    We have identified and resolved a database configuration issue causing intermittent service errors for some accounts. Our team has implemented the necessary fixes, and the service is now fully operational.