SurveySparrow - EU CENTRAL (Frankfurt): API Service Performance Degradation – Incident details

All systems operational

EU CENTRAL (Frankfurt): API Service Performance Degradation

Resolved
Degraded performance
Started 13 days agoLasted 4 minutes

Affected

EU CENTRAL (FRANKFURT)

Operational from 8:36 PM to 8:36 PM, Degraded performance from 8:36 PM to 8:40 PM

API

Operational from 8:36 PM to 8:36 PM, Degraded performance from 8:36 PM to 8:40 PM

Updates
  • Resolved
    Resolved

    We encountered a sudden surge in traffic due to an issue with one of our third-party integrations, which led to increased latency in our API service. Our team has thoroughly investigated the situation and implemented a resolution. Service is now back to normal.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting API services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.