SurveySparrow - Major Outage – Service Disruption Due to Cloud provider outage in Middle East – Incident details

Experiencing partial outage

Major Outage – Service Disruption Due to Cloud provider outage in Middle East

Investigating
Major outage
Started 1 day ago

Affected

MIDDLE EAST (UAE)

Major outage from 7:35 AM to 12:00 AM

API

Major outage from 7:35 AM to 12:00 AM

Builder

Major outage from 7:35 AM to 12:00 AM

Collect responses

Major outage from 7:35 AM to 12:00 AM

Responses & Analytics

Major outage from 7:35 AM to 12:00 AM

Ticket Management

Major outage from 7:35 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Impacted region: Middle East alone

    We are currently experiencing an elevated error rate impacting access to the application due to an ongoing outage with the cloud provider.

    Our team is actively monitoring the situation and working to mitigate the impact. We will provide additional updates as soon as more information becomes available.