SurveySparrow - US EAST (North Virginia): Collect Service Performance Degradation – Incident details

All systems operational

US EAST (North Virginia): Collect Service Performance Degradation

Resolved
Degraded performance
Started 7 months agoLasted 6 minutes

Affected

US EAST (NORTH VIRGINIA)

Operational from 1:49 PM to 1:49 PM, Degraded performance from 1:49 PM to 1:55 PM, Operational from 1:55 PM to 1:55 PM

Collect responses

Operational from 1:49 PM to 1:49 PM, Degraded performance from 1:49 PM to 1:55 PM, Operational from 1:55 PM to 1:55 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting Collect services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.