SurveySparrow - MIDDLE EAST(UAE): Database Connectivity Issue – Incident details

All systems operational

MIDDLE EAST(UAE): Database Connectivity Issue

Resolved
Partial outage
Started almost 2 years agoLasted 11 minutes

Affected

MIDDLE EAST (UAE)

Partial outage from 6:26 PM to 6:37 PM

Builder

Partial outage from 6:26 PM to 6:37 PM

Updates
  • Resolved
    UTC
    Resolved

    We performed a scheduled database version upgrade, during which the application experienced temporary downtime while the upgrade was completed. This upgrade was essential to enhance performance and ensure long-term stability. The system is now fully operational, and we are closely monitoring its performance to ensure smooth functionality.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.